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Complaints

Raising a concern.

If something has gone wrong, we want to hear about it and put it right.

How to complain

Use the contact form, with "Complaint" at the start of your message. Please include your name, how to reach you, what happened and what outcome you would like.

What happens next

  1. We acknowledge your complaint. Target time: to be confirmed
  2. A person who was not involved in the matter reviews it.
  3. We send a written response. Target time: to be confirmed

Data protection concerns

If your concern is about personal data and you're not satisfied with our response, you can complain to the Information Commissioner's Office (ico.org.uk).

Quantus Pulse provides intelligence and introductions. It does not provide investment, legal or tax advice, manage assets, hold client money, arrange or execute transactions, or act as a broker. Quantus is not authorised by the Financial Conduct Authority.